PRIVACY POLICY
1. Information We Collect
When you submit a request through RoofsReady, we may collect:
Full name
Phone number
Email address
Property address
Details about your roofing project (type of work needed, timeline, budget range, etc.)
We do not knowingly collect information from anyone under the age of 18.
2. How We Use Your Information
We use the information you provide to:
Match you with qualified, local roofing contractors in the London, Ontario area
Share your project details with one or more roofing contractor partners so they can contact you directly with a quote
Improve our matching process and the quality of our service
Respond to any questions or requests you send us directly
3. How We Share Your Information
This is the most important part of our policy, so we want to be direct about it.
When you submit a request, we share your name, contact information, and project details with one or more of our roofing contractor partners so they can reach out to you with an estimate. This is the core of how RoofsReady works: we act as a connector between you and vetted roofing professionals.
We do not sell your personal information to advertisers, data brokers, or any third party outside our network of roofing contractor partners.
We may also share information if required by law, to protect our legal rights, or in connection with a business transfer (such as a sale of RoofsReady).
4. Data Retention
We retain your information for as long as needed to fulfill the purpose of connecting you with a roofing contractor, and for a reasonable period afterward in case follow-up is needed. You can request deletion of your data at any time (see Section 6).
5. How We Protect Your Information
We take reasonable technical and administrative steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
Ask what personal information we hold about you
Request corrections to inaccurate information
Request that we delete your information from our records
Withdraw consent for us to share your information with contractor partners (note: this may prevent us from being able to match you with a roofer)
To exercise any of these rights, contact us at the email below.
7. Cookies and Analytics
Our Site may use basic cookies or analytics tools (such as Squarespace's built-in analytics) to understand how visitors use the Site. This data is aggregated and does not personally identify you.
8. Governing Law
This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent changes. Continued use of the Site after changes means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Email: info@roofsready.ca Website: Roofsready.ca